1. What's the procedures of ordering?
[Answer]: Procedures of Ordering is as below
1. Customer to send the enquiry with brief/detailed requirements. |
2. CHL to provide the professional quotation with details to customers based on customer's request. |
3. Customers to confirm the price, delivery time, artwork, payment terms and etc. |
4. CHL to send the pro-forma invoice to customers for payment purpose. |
5. Customer to arrange the sample & printing mold cost or deposit to CHL. |
6. CHL to produce the pre-production sample as per customer’s specific requirements. |
7. CHL to provide the photos of pre-production sample or send the real samples for approval. |
8. Customers to confirm the pre-production samples. |
9. CHL to start the mass production after getting customer’s approval for pre-production sample. |
10. CHL to send the photos of mass production and mass products to customer for reference. |
11. Customers to conduct the QC inspection before goods delivery to forwarder’s warehouse. |
12. Customer to arrange the balance to CHL if inspection result is within the AQL (Acceptable Quality Level). |
13. CHL to arrange the goods delivery and book the shipping space with forwarder. |
14. Forwarder to arrange the Customs clearance in China and load to vessel. |
2. Can you accept OEM and ODM?
[Answer]: Yes, OEM and ODM are welcome. We have the fully capability to customize any design, shape and size as per customers' specific requirements.
3. Can I request a sample?
[Answer]: Yes, we could provide our existed samples to customer for reference free of charge.
4. How can you ensure the product quality?
[Answer]:Before packaging and goods delivery, we will conduct the internal inspection for the products in accordance with the ANSI/ASQ Z1.4-2008. Inspection reports are available if customers have such requirement.