Q1. What's the material?
A1. Material is natural Plant Fiber like Bamboo Powder,Rice Hull, Wheat Bran &etc.
Q2. Is Bamboo Fiber products Eco-friendly? Biodegradable?
A2. Yes, it is Eco and Bio, as Bamboo is fast growing, environmentally friendly plant that is harvested every few years without damaging the soil and environment.
Q3. Temperature tolerance,dishwasher and microwave safe?
A3. Recommended temperature -20℃ to 100℃.
Pls note dishwasher safe,not suitable for microwave.Thank you.
Q4. How does your factory do regarding quality control?
A4. Quality is priority. Highper People always attach great importance to quality control from the very beginning to the end of the production. Every product will be fully assembled and carefully tested before it's packed for shipment.
Q5. Could I buy samples before order?
A5. Yes, we can provide free sample, but freight collected.Thank you.
Q6. Could we mix different products for container load?
A6. Yes.We can help customer to mix different products as you want,but pls note each of item qty should not be less than MOQ.Thank you.
Q7: What's the delivery time?
A7: It usually takes about 25 working days to produce an order from MOQ to 40HQ container. But the exact delivery time might be according to different orders or at different time.