Q: Are you a manufacturer or trading company?
A: Yes, we're the professional factory with trading department
Q: What is the MOQ?
A: 1 Unit
Q: What's your payment term?
A: 30% T/T in advance, the balance before shipment
Q: How long is the warranty time?
A:Our factory provide one year warranty: any parts (except print head, ink pump and ink cartridges) questions on normal use, will provide new ones within one year(not include shipping cost). Beyond one year, only charge at cost.
Q: What's the delivery time?
A: Normally is 3-7 days after deposit
Q:.where can I buy the spare parts and inks?A:Our factory also provide spare parts and inks, you can buy from our factory directly or other suppliers in your local market