Q5: Do you have any warranty for your products? How can I do in case it gets damaged?
A: The warranty is 3 years, all our products are strictly tested from the material incoming to shipment and the quality are reliable. However, for oversea orders, as it's not convenient to return the damaged products, we provide free repairing kits for customers' repairing purpose. Normally, the repairing work is very easy.
Q6: How do you start the order?
A: We will start your order after receiving the downpayment which is 30% of total payment. When order finished, we will email you the finished pictures. We will send the goods to you after receiving the balance payment.
Q7: : What's the lead time?
A: The lead time depends on the quantity and the time that you place the order. Usually, for 1-3 items, they can be finished within 5-15 days.
Q8: How do you make our business long-term and good relationship?
A:1. We keep good quality and competitive price to ensure our customers benefit;
2. We respect every customer as our friend and we sincerely do business and make friends with them.