BADGES
What's the difference between soft enamel and hard enamel badges?
Soft enamel is recessed slightly beneath the surface of the raised metal and an epoxy resin coating is added to make the enamel more durable. Hard enamel is naturally more durable due to the quality of the enamel and the surface is polished to a smooth finish without the need for an epoxy coating.
What about printed enamel?
Printed enamel is a different process and unlike soft and hard enamel, it utilises a screen print rather than an enamel infill. The great thing about this badge type is that it allows us to reproduce virtually any design without the need for simplification, as we can print full colour process.
Which is the best fixing for my enamel badge?
The standard fixing for enamel badges is a butterfly clutch fixing, however other fixings are available as outlined on our fixings page here.
EXAMPLES
Help! I can't decide what I want?
Not to worry, we can send out examples of various previous products we've made to you free of charge, to help you decide exactly what you want.
MINIMUMS
But what's the minimum order for...?
50pcs.
DESIGN
Can my design be any shape or size?
Yes it can, but if it is a non-standard shape, it might limit your options regarding the material or process used to make your product.
ENQUIRING & ORDERING
What's the difference between an enquiry and an order on the website?
An enquiry will allow you to get a quote for the product(s) you're interested in without being committed to buy. An order will tell us you're serious about buying but ultimately, until money is handed over, nothing is finalised.
What happens next?
On receiving your enquiry/order we will prepare an artist's colour visual, free of charge, together with an order acknowledgement confirming your full order details.
What if the artist's colour visual does not meet with my requirements?
Simply email us with the details of any changes you wish to make to the artwork. Once we have revised your artwork we will send the new image for your re-approval.
PRICING & PAYMENT
Which factors determine the price of the product?
Primarily the size of the product and quantity of your order, however other factors, such as the amount of colours used in the design or the manufacturing processes used, can effect the price too.
How should I pay?
We accept the following - T/T, debit card, credit card, PayPal, cash and Weatern Union ect.
DELIVERY
Great! When can I expect my order to be delivered?
Generally around 6-15 working days, but it depends what you're ordering. Specific delivery times are outlined in the general notes for each product in the enquiry/order form, with details of fast track delivery too, if required.
STILL STUCK?
If we haven't answered your query above, you must have a really good question! So please CONTACT US. We'll be happy to help!