Q1. Can I have a sample order for the products?
A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q2. What about the ship time?
A:Samples and small quantities of goods only take 2-5 days, and some goods can be issued on the same day.Large quantities of products only take 5-8 days, customized products are based on quantity and product
Q3. Do you have any MOQ limit for led light order?
A: Low MOQ, 1pc for sample checking is available
Q4. How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT, It usually takes 5-7 days to arrive. E-packet,America line,Canada Line,Airline and sea shipping also optional.
Q5. How to proceed an order for customized product?
A: Firstly let us know your requirements or application.Secondly We quote according to your requirements or our suggestions.Thirdly customer confirms the samples and places deposit for formal order.Fourthly We arrange the production.
Q6. Is it OK to print my logo on led light product?
A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
Q7: Do you offer guarantee for the products?
A: Yes,Our company has professional quality inspection and after-sales team, and most of our non-disposable consumer goods have a certain warranty time. You can contact us at any time during the warranty period due to any non-human factors, we will give you a satisfactory answer.
Q8:What are your principles and missions?
A:We not only want to be a good supplier, but also want to be your trusted partner.