Q:What products and service can you supply?
A:we are banner pole specialist from 2005.Product ranges from outdoor/indoor Flying banner poles,beach flagpoles to Backpack banner frames,Event Barrier system,mini flags on showcase,table,building etc.We supply One-stop service on flag banners from hardware to printing.Customer idea on products is available.
Q:how can I choose a suitable feather/teardrop flag kit for my events?
A:please let us know where and how you will use the frames.We have indoor and outdoor choice for both poles&bases.We have bases like spikes for lawn/sand,metal flat base,cross base,water tank,concrete base,Wall mount base,Tent bracket,Fence bracket etc for different occassions.Your idea will be also treasured.
Q:there are many similar design products on Alibaba,price cheaper than yours.Why shall i choose yours?
A:we are the first and original in China to produce the Carbon composite/fiberglass feather flagpoles.All similar designs in China and in the world are copied from us.Same design won't mean same details,same material and same quality.Moreover,we have cheaper line products if you insist.You can inquire from our sales.
Q:why can i trust you and what warranty can i get for quality?
A:customers are most smart on price-performance ratio.We have over 200 regular customers in over 40 countries and they can buy over 35,000 pole kits each month.All our poles are 3-year quality warranted.We got nearly Zero complaint in the previous 13 years of export.You can also buy on Alibaba online to get Trade Assurance.
Q:what's the sample cost and production time?
A:it depends on what product and if it is standard design.For standard size,standard packing,we usually have stock which can ship within 3 days.Please inquire from sales.OEM and ODM available.
Q:What do you suggest for shipment?
A:it will be based on your delivery time&freight.For small urgent orders,shipment via Express like DHL,Fedex,TNT,UPS etc is popular.Shipment on our Express account can save freight as we have discount from Express.For bigger orders,shipment via sea or air is suggested.Incoterms like EXW,FOB,CNF,CIF,DDU are popular.Shipment can be from USA warehouse for orders in USA.
Q:What payment terms do you mostly accept?
A:We usually accept T/T or Western Union.You can also pay online on Alibaba via Credit Card.
Q:how can i order from you and what's the process?
A;we suggest you to discuss more with our sales on details like product,size,packing bag,quantity,receipt date,shipment,payment etc.After that,order can be placed on Alibaba online.Or you can keep in contact with us via Emails and place order offline.