♦ FAQ
Q1: Are you a factory or trading company?
A: We are source manufactuer and have two factories,the one located in Kunshan,another in Guangzhou.
Q2: Can you accept customized my own logo products?
A: Yes, pls send your original samples or sketches, then we can go head to check more details info as well as the best price, shippment, layout etc accordingly.
Q3: How can I get a samples?
A: We can provide free existing products sample for you evaluation. Usually via express, such as DHL, Fedex, UPS, TNT etc, freight collected.
Q4: How much will you charge for new customized development item?
A: For OEM/customized item, new moulds are needed for producing.
Normally 60-100USD for a design, for buckle that depends on design and size. But mould cost can be refunded once total orders qty can meet within one year.
Q5: Can I get samples first of my own design, and then start the orders?
A: Yes, of course. We will charge mould cost and send pre-production samples (freight collected) for you approve & test. The orders will be start once get you confirmation.
Q6: How long will needed for production?
A: Normally 7-10 days for small order customized/OEM item, and 12-20 days for bulk production according to your qty.
Q7: What's the shipping method?
A: For small order, delivery for international express, such as DHL, UPS, DHL, Fedex etc.
For large order, delivery by ship or air. Or also can be arranged by your request.
Q8: Are your products in good quality?
A: Absolutely yes. Because we have our own factory, so we can control and promise all the steps of the production process.